THINK YOU KNOW YOUR RIGHTS?

1.	TRUE	FALSE	The consumer must request a General Price List in order to receive one.

2.	TRUE	FALSE	The consumer may provide their own cremation container.

3.	TRUE	FALSE	The funeral home is allowed to charge a handling fee if the consumer provides their own casket.

4.	TRUE	FALSE	If a consumer wishes to privately view before a direct burial, the funeral home is allowed to require embalming.

5.	TRUE	FALSE	A funeral home must give price information by phone.

6.	TRUE	FALSE	A funeral home can offer a discount package that is available only if the consumer purchases a casket.

7.	TRUE	FALSE	The funeral home must give the consumer a Statement of Funeral Goods and Services Selected at the time of arrangements.

8.	TRUE	FALSE	The funeral home may refuse to sell a casket to a consumer that is using another funeral home.

9.	TRUE	FALSE	If there is a casket price card on each casket, the funeral home is not required to have a Casket Price List.

10.	TRUE	FALSE	The funeral home must give the consumer a Casket Price List to take with them.

2620 Silver Creek Road
Bullhead City, Arizona. 86442-8337
Phone (520) 763-5440
FAX (520) 763-2192
E-Mail